Returns & Exchanges

At the Lana Del Rey Official Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, items can be returned or exchanged within 30 days of delivery provided they are in their original, unused condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the products in their original packaging, ensuring all tags are attached and including a copy of your packing slip.

3

Ship the Package

Affix the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing